Needs Assessment

Getting to the root of your issues requires a thorough understanding of your organization's needs. To make sure we are addressing the right issues, we conduct a needs assessment that may include:

• Interviews
• Focus groups
• Process mapping
• Task analysis
• Reading documents
• Assessing current training and classroom programs
• And/or conducting written surveys

Based on an analysis of our findings, you receive a written assessment of your key issues along with recommendations for addressing them.

Custom Workshops

All workshops are customized to your needs based on the results of the Needs Assessment. We also create custom workshops as needed to address your unique issues.

"Common sense practical systems to enhance productivity and performance. My main interest is return on investment to give our salespeople competitive advantage & this seminar is definitely effective in that regard."

Curt Redden
Sales Training Manager, UPS

Custom E-Learning

Our top-notch e-learning developers and instructional designers can adapt your content for delivery via webinar and/or self-paced web-based training.

Private Coaching

If you or a team member would like private instruction and coaching to develop your etiquette, presentation skills, image projection, etc., we customize one-on-one sessions to target your unique needs.

"Terry was an outstanding coach."

Al Rodriguez
Production Manager, G & K Services

Don't Wait to Start Experiencing Heart-Centered Communication!

Start experiencing all the rewards of sincere, heart-centered communication by scheduling a workshop, commissioning a custom learning experience for your organization, team, or group, or listening to Terry's audio-book. Terry is also available for private coaching programs to help you develop your image, etiquette, and personal communication skills. Call today to discuss how you can develop your highest potential through Heart-Centered Communication.

Terry Lubotsky
Heart-Centered Communication
Clearwater, Florida
727 593 3350
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